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Terms & Conditions

Customer Care

At Raven & Crone Co., we are committed to providing exceptional service and ensuring that your experience with us is smooth, magical, and fulfilling. Whether you're seeking guidance on selecting the perfect metaphysical tools or need assistance with an order, we are here to help.

How to Reach Us

For any questions, concerns, or assistance, feel free to contact our dedicated customer care team:

📧 Email: ravenandcroneco@gmail.com
📞 Phone: [To Be Dated]
💬 Live Chat: Available on our website for instant support

Customer Care Hours

⏰ We are available every day from 8:00 AM to 10:00 PM to assist you.

Our Commitment to You

  • Transparent & Trustworthy Service: We believe in honesty and clear communication to ensure you feel confident in your purchases.

  • Personalized Assistance: Need help choosing the right crystals, candles, or tarot decks? Our knowledgeable team is happy to provide recommendations tailored to your spiritual journey.

  • Live Chat Support: Have a quick question? Our Live Chat feature allows you to get instant answers from our team during business hours.

  • Issue Resolution: If you experience any issues with your order, we will work quickly to find a resolution, whether it’s a replacement, refund, or further assistance.

Feedback & Suggestions

We value your input! If you have suggestions, ideas, or feedback on our products or services, we’d love to hear from you. Your experience helps us grow and continue offering the best metaphysical items for your spiritual needs.

Thank you for choosing Raven & Crone Co. for your metaphysical journey. We appreciate your trust and look forward to serving you with care and intention. 🌙✨

📧 ravenandcroneco@gmail.com
📞 [To Be Dated]
💬 Live Chat Available: 8:00 AM - 10:00 PM Daily

Wholesale Inquiries

Are you a retailer interested in offering our exceptional metaphysical products to your customers? At Raven & Crone Co., we welcome wholesale partnerships with like-minded businesses that share our passion for spiritual and intentional living.

Why Partner with Us?

✨ High-Quality, Handpicked Products – Our collection includes carefully curated crystals, candles, tarot decks, incense, and ritual tools designed to elevate spiritual practices.
✨ Exclusive Wholesale Pricing – Enjoy competitive wholesale rates to ensure great margins for your business.
✨ Small Batch & Intentionally Crafted – Many of our products are handmade or sourced with intention, ensuring a unique selection for your customers.
✨ Dedicated Support – We’re committed to helping your business succeed by providing product insights, marketing support, and guidance on how to showcase our offerings.

How to Apply for a Wholesale Account

  1. Submit Your Inquiry – Email us at 📧 ravenandcroneco@gmail.com with your business details.

  2. Approval Process – Our team will review your application and respond within 3-5 business days.

  3. Get Access to Wholesale Pricing – Once approved, you’ll receive our wholesale catalog and order guidelines.

Who Can Apply?

  • Metaphysical & Spiritual Shops

  • Boutiques & Gift Shops

  • Wellness & Healing Centers

  • Online Stores & Subscription Boxes

Let’s join forces to spread the magic of our products and enrich the spiritual community together! 🌙✨

📧 ravenandcroneco@gmail.com
📞 [To Be Dated]

Payment Methods

- Credit / Debit Cards
- PayPal
- Offline Payments

Privacy & Safety

At Raven & Crone Co., we value your privacy and are committed to safeguarding your personal information. Our Privacy & Safety Policy is designed to provide you with transparency on how we handle your data, the measures we take to protect it, and your rights regarding privacy.

How We Protect Your Information

🔒 Secure Payment Processing – We use encrypted payment gateways to ensure your transactions are safe and your financial details remain confidential.
🔒 Data Protection – Any personal information you provide (such as name, email, and shipping address) is securely stored and never shared or sold to third parties.
🔒 SSL Encryption – Our website is equipped with SSL (Secure Socket Layer) encryption to protect your data from unauthorized access.

What Information We Collect & Why

We collect customer information to:

  • Process and fulfill orders efficiently.

  • Provide updates on shipping and order status.

  • Improve customer service and personalize your shopping experience.

  • Send promotional emails and exclusive offers (only if you opt-in).

Communication & Marketing

  • We respect your inbox! You’ll only receive marketing emails if you subscribe to our newsletter.

  • You can opt-out of promotional emails anytime by clicking the "unsubscribe" link in our emails or contacting us directly.

Your Privacy Rights

  • You have the right to request access to your personal data.

  • You can request modifications or deletion of your stored information.

  • We do not store sensitive payment information—our secure payment providers handle all transactions.

Cookies & Tracking

We may use cookies to enhance your browsing experience. These small data files help us understand website traffic and improve site functionality. You can adjust cookie settings in your browser preferences.

Contact Us

If you have any concerns about your privacy or how your data is handled, reach out to us:

📧 ravenandcroneco@gmail.com
📞 [To Be Dated]

Your trust is integral to our relationship, and we are committed to upholding the highest standards of privacy and safety. Thank you for choosing Raven & Crone Co.! 🌙✨

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