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Can you help me set up a ritual or spell?Absolutely! Whether you're new to metaphysical practices or experienced in spellwork, we offer guidance and personalized product recommendations to support your intentions.
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Do you offer tarot readings?Yes! We provide walk-in and appointment-based tarot readings to help guide you through life’s questions. You can book your session via email or live chat at any time. ✨ Ways We Provide Readings: 🔮 Text Messages – Receive a written reading directly to your phone. 🔮 Emails – Get a detailed, in-depth reading sent straight to your inbox. 🔮 Live Chat – Chat with us in real-time for an instant tarot session. 🔮 In-Person – Walk-in readings are available at designated times and locations. 🔮 Video Chats – Book a one-on-one virtual reading via video call. 🔮 Live Stream Readings – Join us during our live videos for interactive tarot readings. 📧 Book a reading now at ravenandcroneco@gmail.com or reach out via live chat!
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Do you offer wholesale options?Yes! We welcome wholesale partnerships with businesses that align with our mission. If you're interested, email us at ravenandcroneco@gmail.com to apply for a wholesale account.
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Do you collaborate with influencers or spiritual practitioners?We love working with creators who align with our vision! If you’re interested in collaborations, send us an email with your social media links and proposal.
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Are your candles and incense handmade?Many of our candles and incense are handcrafted in small batches with natural, high-quality ingredients to ensure the best energy and intention in every product.
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How do I choose the right crystal for me?Each crystal carries unique energies. If you're unsure, feel free to reach out via live chat or email for recommendations based on your needs!
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Can I request a custom product?Yes! We offer custom spell candles, ritual kits, and crystal sets tailored to your specific needs. Contact us for details.
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What is your return policy?We accept returns within 30 days of purchase for unused, unopened items in their original packaging. Due to hygiene and energetic reasons, we cannot accept returns on opened candles, incense, tarot decks, or custom-made products.
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How do I request a return?To initiate a return, email us at ravenandcroneco@gmail.com with your order details. If approved, you will need to ship the item(s) back at your own cost unless the return is due to an error on our part.
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When will I receive my refund?Refunds are processed within 3-5 business days after we receive your returned item(s). The amount will be credited back to your original payment method within 7-10 business days.
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What is Raven & Crone Co.?Raven & Crone Co. is a metaphysical shop dedicated to providing high-quality, intentional spiritual products, including candles, crystals, incense, tarot decks, and ritual tools. We also offer tarot readings and expert consultations to help you find the right products for your journey.
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Where are you located?We are an online-based shop, but we are always available for assistance through email or live chat. Stay tuned for potential future storefronts or pop-up events!
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How can I contact you?You can reach us via: 📧 Email:ravenandcroneco@gmail.com 📞 Phone: [To Be Dated] 💬 Live Chat: Available on our website from 8:00 AM - 10:00 PM daily.
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How long does it take to process my order?Orders are typically processed within 2-3 business days. Custom-made or handcrafted items may take 5-7 business days to prepare before shipping.
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What shipping methods do you offer?We offer: Standard Shipping (5-7 business days) Expedited Shipping (2-3 business days) Overnight Shipping (1 business day) International shipping is available, and delivery times may vary based on location.
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How can I track my order?Once your order ships, you will receive an email with a tracking number so you can monitor your package.
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What if my package is lost or damaged?If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at ravenandcroneco@gmail.com with your order number and photos (if applicable), and we will work with you to find a resolution.
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